Related Articles
Create a Chat Blast
Chat Blasts distribute information to some or all of your Loop subscribers. Communication’s show up as a chat from your business. Sign into your OV Business Portal. Select the Chat Blast tab from the navigation bar along the top of the screen. Select ...
Types of Offers
Offers provide a simple platform to reach distinct users in different ways. Choose one of the following categories for each offer. Redemption Setting In-Store Customers are instructed to come to your physical location before redemption. This offer ...
Manage an Incoming Chat
The CS tab becomes your home for all consumer communication management, today it is your hub for all chat communications, currently holding all incoming and continuing conversations with customers. When a chat message arrives in your business inbox: ...
Browsing your ChatBlast Library
All Chat Blasts are saved for later use or later reference. Select the Chat Blast tab from the navigation bar along the top of the screen. Use this screen to view all past Chat Blasts from your business. The Chat Blast display page lists five (5) ...
Navigation
The Dashboard is displayed upon signing into the OV Loop Business Portal. Utilize the navigation bar along the top of the screen to move through the the portal’s various functions and sub-functions, including: Chat Support – Opens ticket and Chat ...