Navigation

Navigation

The Dashboard is displayed upon signing into the OV Loop Business Portal. Utilize the navigation bar along the top of the screen to move through the the portal’s various functions and sub-functions, including:

  1. Chat Support – Opens ticket and Chat manager in a separate tab, where users communicate with customers.
  2. Chat Automation – A drop down of three options screens, including “Canned Responses” manager, “Grow your Loop” instructions, and “Why Join my Loop” settings.
  3. Offers – Opens the Offers manager page, where users view existing offers and create new offers.
  4. Chat Blast – Opens the Chat Blast manager, where users view existing chat blasts and create new chat blasts.
  5. My Loop – Opens the customer manager, where users add, and manage customers who join their Loop.
  6. Account Settings  – Opens the personal setting page where users view their own personal and payment information.
  7. Business Settings  – Opens the business settings page where users view, edit, and save business information and other permissible users

    • Related Articles

    • Browsing your ChatBlast Library

      All Chat Blasts are saved for later use or later reference. Select the Chat Blast tab from the navigation bar along the top of the screen. Use this screen to view all past Chat Blasts from your business. The Chat Blast display page lists five (5) ...

    • Manage you Account Settings

      Up to date account settings link you to the business. Manage this information by accessing Account Settings from the navigation menu. This page holds your personal and payment information. Personal Information First Name Last Name Personal Email ...

    • Manage your Business Profile

      Your business profile dictates how your customers view your business in the OV Loop App. Manage this information by accessing Business Settings from the navigation menu. This page holds business information and visual assets. Business Information ...

    • Browsing Your Offers Library

      All Offers are saved for later use or later reference. Once signed into your OV Business Portal, select the Offers tab from the navigation bar. This page provides a view of all offers from your business. The offers display page lists four (4) ...

    • Manage Users

      Sign into your OV Business Portal. Select the Business Settings tab from the navigation bar along the top of the screen. Select the New User button Enter the new user’s information, including User Role First Name Last Name Email Address Mobile Number ...