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Chat Blast Types
“Everyone in my Loop” – The Chat Blast is sent to all your businesses subscribing Loop members. “People visiting my business” – The Chat Blast is sent to your businesses subscribing Loop members when they come within 500 yards of your business ...
Manage an Incoming Chat
The CS tab becomes your home for all consumer communication management, today it is your hub for all chat communications, currently holding all incoming and continuing conversations with customers. When a chat message arrives in your business inbox: ...
Create an Offer
When set as public, offers are displayed inside the OV Loop App for consumers to claim and redeem. Sign into your OV Business Portal. Select the Offers tab from the navigation bar along the top of the screen. Select the Create a New Offer button Step ...
Navigation
The Dashboard is displayed upon signing into the OV Loop Business Portal. Utilize the navigation bar along the top of the screen to move through the the portal’s various functions and sub-functions, including: Chat Support – Opens ticket and Chat ...
Browsing your ChatBlast Library
All Chat Blasts are saved for later use or later reference. Select the Chat Blast tab from the navigation bar along the top of the screen. Use this screen to view all past Chat Blasts from your business. The Chat Blast display page lists five (5) ...